Skills

Skills

Design: Prototyping, Wireframing, Design Systems, Visual Design, Mobile & Web Design, Accessibility, Interaction Design, Microcopy/UX Writing, Component-Based Design, Task Flows, Storyboarding, Information Architecture, Typography, Color Theory

Research: Interviews, Surveys, Usability Testing, A/B Testing, Card Sorting, Affinity Mapping, Heuristic Evaluations, Journey Mapping, Personas, Site Maps, Content Audits, Competitive Analysis, Design Research

Tools & Collaboration: Figma (Prototyping, FigJam, Figma Slides), Framer, Canva, Procreate, Miro, SCRUM/Agile, WordPress, Discord, Notion, Lean, Kanban, WAVE (Accessibility Testing), Waterfall, Wix, Google Analytics, Sitecore

Technical: Python, HTML, CSS, Java, JavaScript, AI: ChatGPT, NotebookLM

Languages: English, Chinese (Mandarin, Cantonese, Taishanese)

Design: Prototyping, Wireframing, Design Systems, Visual Design, Mobile & Web Design, Accessibility, Interaction Design, Microcopy/UX Writing, Component-Based Design, Task Flows, Storyboarding, Information Architecture, Typography, Color Theory

Research: Interviews, Surveys, Usability Testing, A/B Testing, Card Sorting, Affinity Mapping, Heuristic Evaluations, Journey Mapping, Personas, Site Maps, Content Audits, Competitive Analysis, Design Research

Tools & Collaboration: Figma (Prototyping, FigJam, Figma Slides), Framer, Canva, Procreate, Miro, SCRUM/Agile, WordPress, Discord, Notion, Lean, Kanban, WAVE (Accessibility Testing), Waterfall, Wix, Google Analytics, Sitecore

Technical: Python, HTML, CSS, Java, JavaScript, AI: ChatGPT, NotebookLM

Languages: English, Chinese (Mandarin, Cantonese, Taishanese)

Experience

Experience

Yale University, Pollitt Lab | Interaction Designer | June 2025 - Present

  • Increased visibility of research by 10% among academic and public audiences by designing brochures, posters, and flyers that distilled complex findings into clear, engaging visuals.

  • Improved user interactions with research materials by translating complex findings into accessible visual formats, optimizing color contrast, applying readability standards, and conducting feedback sessions with advisors to validate design clarity.

Michigan State Univerisity, WIDE Research Lab | Lead UX Researcher & Designer | May 2024 - June 2025

  • Redesigned 290+ pages for global cultural heritage sites with 160K+ monthly impressions by standardizing layouts, simplifying navigation, and improving accessibility, which increased usability and reduced cognitive load.

  • Resolved 2,700+ usability issues uncovered through heuristic reviews and audits, leading to streamlined content, elimination of broken links, and improved site clarity for international audiences.

  • Reduced user drop-off by 30% by restructuring WordPress site architecture, simplifying menus, and optimizing navigation pathways to help users locate resources faster.

  • Redesigned 290+ pages for global cultural heritage sites with 160K+ monthly impressions by standardizing layouts, simplifying navigation, and improving accessibility, which increased usability and reduced cognitive load.

  • Resolved 2,700+ usability issues uncovered through heuristic reviews and audits, leading to streamlined content, elimination of broken links, and improved site clarity for international audiences.

  • Reduced user drop-off by 30% by restructuring WordPress site architecture, simplifying menus, and optimizing navigation pathways to help users locate resources faster.

MSU, University Advising | UX Designer & Information Architect | February 2025 - June 2025

MSU, University Advising | UX Designer & Information Architect | February 2025 - June 2025

  • Aligned cross-department stakeholders on human-centered redesigns by producing 15+ wireframes, prototypes, and high-fidelity mockups that communicated new layouts and design rationale.

  • Enhanced student user flow by resolving pain points in 5+ core navigation paths, proposing an improved IA structure that streamlined how students accessed advising resources.

  • Increased content consistency across 70+ pages by auditing 800+ entries, identifying redundancies and recommending IA refinements that improved usability for both students and advisors.

Eli Review, Learning Management System | UX Researcher (intern)| August 2024 - February 2025

Eli Review, Learning Management System | UX Researcher (intern)| August 2024 - February 2025

  • Increased content discoverability by 40% for 120+ pages by auditing 7,000+ entries, restructuring the information hierarchy, and addressing accessibility barriers.

  • Influenced platform redesign direction by delivering a 30+ page stakeholder report with prioritized UX recommendations, grounded in mixed-methods research and analytics review.

  • Increased content discoverability by 40% for 120+ pages by auditing 7,000+ entries, restructuring the information hierarchy, and addressing accessibility barriers.

  • Influenced platform redesign direction by delivering a 30+ page stakeholder report with prioritized UX recommendations, grounded in mixed-methods research and analytics review.

Blue Cross Blue Shield of Michigan | UX Researcher (intern)| May 2023 - August 2023

Blue Cross Blue Shield of Michigan | UX Researcher (intern)| May 2023 - August 2023

  • Redefined internal audit software usability needs by conducting surveys and interviews with 10+ enterprise leaders, analyzing feedback to uncover workflow challenges.

  • Shaped stakeholder decision-making by presenting findings through storytelling and data visualization, influencing executives to adopt user-driven design improvements.

  • Redefined internal audit software usability needs by conducting surveys and interviews with 10+ enterprise leaders, analyzing feedback to uncover workflow challenges.

  • Shaped stakeholder decision-making by presenting findings through storytelling and data visualization, influencing executives to adopt user-driven design improvements.

Education

Education

BA Experience Architecture (UX/UI) | Michigan State University | August 2021 - May 2025

BA Experience Architecture (UX/UI) | Michigan State University | August 2021 - May 2025

Dean’s List, Outstanding Major Senior Award Recipient, Focused in HCI, User Research, Visual Design

Dean’s List, Outstanding Major Senior Award Recipient, Focused in HCI, User Research, Visual Design

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